About this service
Why We Charge for Further Hosting of Your Virtual Tour
We're delighted you've chosen our platform for your virtual tour needs. As you approach the end of your initial 12-month hosting period, why do we charge for extended hosting services? Below are some key reasons:
Ongoing Server Costs
Maintaining a reliable and high-speed server infrastructure is an ongoing expenditure. This ensures that your virtual tour is accessible around the clock without disruptions.
Regular Updates and Upgrades
Technology evolves rapidly, and we’re committed to keeping our software up-to-date with the latest features, security patches, and performance improvements.
Data Security
Data protection is paramount, and we continuously invest in security measures to safeguard your content against potential risks.
Customer Support
Our dedicated customer support team is available to assist you with any queries or issues you may have. Offering this level of support involves training and staffing costs.
Bandwidth Usage
As your virtual tour attracts more viewers, the bandwidth cost also increases, making it necessary for us to charge for continued hosting.
Additional Features
We continually strive to enhance the user experience by introducing new features and functionalities. Your continued financial support allows us to invest in R&D, offering you a better product over time.
Market Competitiveness
While we aim to offer value for money, we also have to remain financially sustainable to compete in the market, innovate, and deliver top-notch services to you.
Administrative Costs
Running a digital platform involves a myriad of administrative responsibilities such as billing, account management, compliance, and legalities, which also incur costs.
By charging a fee for extended hosting, we can ensure our services' continued quality and reliability, which ultimately benefits you and your audience. We offer multiple renewal options to cater to different needs and budgets. Thank you for your understanding and entrusting us with your virtual tour hosting needs.
- Nationwide UK coverage
- Next working day delivery as standard
- Professional, fully insured photographers
- Secure payment via Shopify checkout
Archive Retrieval - 360° Virtual Tour Reactivation
Price updates as you configure. VAT included where applicable.
Configure your booking
Time
12 Month ExtensionSecure checkout. We confirm your appointment by email within one working day.
- Nationwide UK coverage
- Next working day delivery as standard
- Professional, fully insured photographers
- Secure payment via Shopify checkout
What's included
What you get with this service
Professional capture
Shot by a trained property photographer using professional wide-angle equipment and lighting.
Edited in-house
Colour corrected, straightened and finished by our editing team before delivery.
Next working day
Delivered by the next working day as standard, ready to publish to the portals.
How it works
Booked online, delivered next working day
-
1
Configure and book
Choose your property size and any extras. The price updates as you go, then pay securely at checkout.
-
2
We confirm your slot
We'll be in touch within one working day to arrange access and confirm the appointment time.
-
3
We visit the property
A professional, fully insured photographer captures everything in a single visit.
-
4
Your media arrives
Edited files are delivered by the next working day, branded and unbranded.
Why Photoplan
Trusted by the UK's leading agents since 2004
We work with Knight Frank, Savills, Winkworth, Hamptons, CBRE and Chestertons, as well as housing associations and new build developers.
Twenty years of property media
Photoplan has been photographing and planning UK property since 2004, for agents at every level of the market.
Next working day delivery
Edited photography, floor plans and tours land the next working day as standard.
Fair, transparent pricing
Prices are published and set by property size, with no call-out fees.
- 20+
- Years in business
- UK-wide
- Coverage
- Next day
- Standard delivery
FAQs
Frequently asked questions
Next working day as standard. If you need something sooner, call us and we'll do our best to fit it in.
By property size. Choose your size above and the price updates immediately — there are no call-out fees or hidden extras.
Not necessarily. We can collect keys from your office, meet an agent, or meet the vendor on site. Let us know when we confirm the appointment.
Yes. Every booking includes a full commercial usage licence for property marketing, covering portals, your own website, social media and print.
Tell us as soon as you can and we'll rearrange. We only charge an abortive fee if the photographer cannot gain access on the day.
Still have a question? Give us a call and we'll talk it through.